Want a good product?
I make the Internet by crafting genuine user experiences (UX) through user research, prototyping, interactions and visual design. I therefore conduct extensive UX research and Usability Testing. Which consists of UX Audits, Usability Testing and Eye-tracking. One or all of these services can improve your digital product or experience. How?
I start by identifying areas in your user experience where there are problems. I do this through:
- + Website reviews
- + Customer journey mapping
- + User interviews and testing
- + Interface Audits (Identify issues and problems)
Once I have identified a problem, I explore possible solutions that I test to ascertain their effectiveness. I do this using:
- + Wireframes and prototyping
- + Testing with users
- + A/B testing
- + Eyetracking
I can also support in-house teams to optimise the experience and increase conversion themselves. That happens through:
- + Coaching teams on best practice
- + Providing training